[14-06-2026 00:03:00] local.DEBUG: Starting queue position check
[14-06-2026 00:03:00] local.DEBUG: Queue found
[14-06-2026 00:03:00] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":true}
[14-06-2026 00:03:00] local.DEBUG: processing add_posicao
[14-06-2026 00:03:00] local.DEBUG: get services by PhoneNumber: 92991826190
[14-06-2026 00:03:00] local.DEBUG: processing position Queue 
[14-06-2026 00:03:00] local.DEBUG: Services for: [{"id":17650,"numero_cliente":"92991826190"}]
[14-06-2026 00:03:00] local.DEBUG: Count Services: 1
[14-06-2026 00:03:00] local.DEBUG: quantity of simultaneous: 
[14-06-2026 00:03:00] local.DEBUG: processing key
[14-06-2026 00:03:00] local.DEBUG: Personalised messagens from Queue id: 1 
[14-06-2026 00:03:00] local.DEBUG: message: {"mensagem_posicao":"Aguarde um momento, sua posi\u00e7\u00e3o na fila para atendimento \u00e9:\n<posicao>","mensagem_posicao_proximo":"Aguarde um momento, sua posi\u00e7\u00e3o na fila para atendimento est\u00e1 sendo atualizado"}
[14-06-2026 00:03:00] local.DEBUG: checking attendants and service queues
[14-06-2026 00:03:00] local.DEBUG: [{"atendente_id":3914,"atendimentos":0}]
[14-06-2026 00:03:00] local.DEBUG: position number is: 1
[14-06-2026 00:03:00] local.DEBUG: prepare data message
[14-06-2026 00:03:00] local.DEBUG: Generete Messages
[14-06-2026 00:03:00] local.DEBUG: Aguarde um momento, sua posição na fila para atendimento está sendo atualizado
[14-06-2026 00:30:17] local.DEBUG: Starting queue position check
[14-06-2026 00:30:17] local.DEBUG: Queue found
[14-06-2026 00:30:17] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 01:52:28] local.DEBUG: Starting queue position check
[14-06-2026 01:52:28] local.DEBUG: Queue found
[14-06-2026 01:52:28] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 02:05:12] local.DEBUG: Starting queue position check
[14-06-2026 02:05:12] local.DEBUG: Queue found
[14-06-2026 02:05:12] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 02:05:13] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 61
[14-06-2026 02:38:19] local.DEBUG: Starting queue position check
[14-06-2026 02:38:19] local.DEBUG: Queue found
[14-06-2026 02:38:19] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 03:00:07] local.DEBUG: Starting queue position check
[14-06-2026 03:00:07] local.DEBUG: Queue found
[14-06-2026 03:00:07] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 03:00:08] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 92
[14-06-2026 03:12:19] local.DEBUG: Starting queue position check
[14-06-2026 03:12:19] local.DEBUG: Queue found
[14-06-2026 03:12:19] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 05:35:15] local.DEBUG: Starting queue position check
[14-06-2026 05:35:15] local.DEBUG: Queue found
[14-06-2026 05:35:15] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 05:35:16] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 61
[14-06-2026 05:59:14] local.DEBUG: Starting queue position check
[14-06-2026 05:59:14] local.DEBUG: Queue found
[14-06-2026 05:59:14] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 07:01:55] local.DEBUG: Starting queue position check
[14-06-2026 07:01:55] local.DEBUG: Queue found
[14-06-2026 07:01:55] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":true}
[14-06-2026 07:01:55] local.INFO: validating queue position
[14-06-2026 07:01:55] local.DEBUG: position number is: 0
[14-06-2026 07:01:55] local.INFO: updating cache position
[14-06-2026 07:01:55] local.DEBUG: processing mudanca_posicao
[14-06-2026 07:01:55] local.DEBUG: get services by Queue: 1
[14-06-2026 07:01:55] local.DEBUG: processing position Queue 
[14-06-2026 07:01:55] local.DEBUG: Services for: []
[14-06-2026 07:01:55] local.DEBUG: Count Services: 0
[14-06-2026 07:01:55] local.DEBUG: quantity of simultaneous: 
[14-06-2026 07:01:55] local.DEBUG: Queue of completed processes
[14-06-2026 07:34:28] local.DEBUG: Starting queue position check
[14-06-2026 07:34:28] local.DEBUG: Queue found
[14-06-2026 07:34:28] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 07:52:05] local.DEBUG: Starting queue position check
[14-06-2026 07:52:05] local.DEBUG: Queue found
[14-06-2026 07:52:05] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":true}
[14-06-2026 07:52:05] local.DEBUG: processing add_posicao
[14-06-2026 07:52:05] local.DEBUG: get services by PhoneNumber: 63992496330
[14-06-2026 07:52:05] local.DEBUG: processing position Queue 
[14-06-2026 07:52:05] local.DEBUG: Services for: [{"id":17653,"numero_cliente":"63992496330"}]
[14-06-2026 07:52:05] local.DEBUG: Count Services: 1
[14-06-2026 07:52:05] local.DEBUG: quantity of simultaneous: 
[14-06-2026 07:52:05] local.DEBUG: processing key
[14-06-2026 07:52:05] local.DEBUG: Personalised messagens from Queue id: 1 
[14-06-2026 07:52:05] local.DEBUG: message: {"mensagem_posicao":"Aguarde um momento, sua posi\u00e7\u00e3o na fila para atendimento \u00e9:\n<posicao>","mensagem_posicao_proximo":"Aguarde um momento, sua posi\u00e7\u00e3o na fila para atendimento est\u00e1 sendo atualizado"}
[14-06-2026 07:52:05] local.DEBUG: checking attendants and service queues
[14-06-2026 07:52:05] local.DEBUG: [{"atendente_id":4444,"atendimentos":0},{"atendente_id":4380,"atendimentos":0}]
[14-06-2026 07:52:05] local.DEBUG: position number is: 1
[14-06-2026 07:52:05] local.DEBUG: prepare data message
[14-06-2026 07:52:05] local.DEBUG: Generete Messages
[14-06-2026 07:52:05] local.DEBUG: Aguarde um momento, sua posição na fila para atendimento está sendo atualizado
[14-06-2026 08:00:54] local.DEBUG: Starting queue position check
[14-06-2026 08:00:54] local.DEBUG: Queue found
[14-06-2026 08:00:54] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":true}
[14-06-2026 08:00:54] local.INFO: validating queue position
[14-06-2026 08:00:54] local.DEBUG: position number is: 0
[14-06-2026 08:00:54] local.INFO: updating cache position
[14-06-2026 08:00:54] local.DEBUG: processing mudanca_posicao
[14-06-2026 08:00:54] local.DEBUG: get services by Queue: 2
[14-06-2026 08:00:54] local.DEBUG: processing position Queue 
[14-06-2026 08:00:54] local.DEBUG: Services for: []
[14-06-2026 08:00:54] local.DEBUG: Count Services: 0
[14-06-2026 08:00:54] local.DEBUG: quantity of simultaneous: 
[14-06-2026 08:00:54] local.DEBUG: Queue of completed processes
[14-06-2026 08:05:16] local.DEBUG: Starting queue position check
[14-06-2026 08:05:16] local.DEBUG: Queue found
[14-06-2026 08:05:16] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 08:22:42] local.DEBUG: Starting queue position check
[14-06-2026 08:22:42] local.DEBUG: Queue found
[14-06-2026 08:22:42] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":true}
[14-06-2026 08:22:42] local.INFO: validating queue position
[14-06-2026 08:22:42] local.DEBUG: position number is: 0
[14-06-2026 08:22:42] local.INFO: updating cache position
[14-06-2026 08:22:42] local.DEBUG: processing mudanca_posicao
[14-06-2026 08:22:42] local.DEBUG: get services by Queue: 1
[14-06-2026 08:22:42] local.DEBUG: processing position Queue 
[14-06-2026 08:22:42] local.DEBUG: Services for: []
[14-06-2026 08:22:42] local.DEBUG: Count Services: 0
[14-06-2026 08:22:42] local.DEBUG: quantity of simultaneous: 
[14-06-2026 08:22:42] local.DEBUG: Queue of completed processes
[14-06-2026 08:23:29] local.DEBUG: Starting queue position check
[14-06-2026 08:23:29] local.DEBUG: Queue found
[14-06-2026 08:23:29] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 08:40:37] local.DEBUG: Starting queue position check
[14-06-2026 08:40:37] local.DEBUG: Queue found
[14-06-2026 08:40:37] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":true}
[14-06-2026 08:40:37] local.INFO: validating queue position
[14-06-2026 08:40:37] local.DEBUG: position number is: 0
[14-06-2026 08:40:37] local.INFO: updating cache position
[14-06-2026 08:40:37] local.DEBUG: processing mudanca_posicao
[14-06-2026 08:40:37] local.DEBUG: get services by Queue: 1
[14-06-2026 08:40:37] local.DEBUG: processing position Queue 
[14-06-2026 08:40:37] local.DEBUG: Services for: []
[14-06-2026 08:40:37] local.DEBUG: Count Services: 0
[14-06-2026 08:40:37] local.DEBUG: quantity of simultaneous: 
[14-06-2026 08:40:37] local.DEBUG: Queue of completed processes
[14-06-2026 08:45:09] local.DEBUG: Starting queue position check
[14-06-2026 08:45:09] local.DEBUG: Queue found
[14-06-2026 08:45:09] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 09:04:06] local.DEBUG: Starting queue position check
[14-06-2026 09:04:06] local.DEBUG: Queue found
[14-06-2026 09:04:06] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 09:04:07] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 117
[14-06-2026 09:11:04] local.DEBUG: Starting queue position check
[14-06-2026 09:11:04] local.DEBUG: Queue found
[14-06-2026 09:11:04] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 09:11:10] local.DEBUG: Starting queue position check
[14-06-2026 09:11:10] local.DEBUG: Queue found
[14-06-2026 09:11:10] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 09:11:36] local.DEBUG: Starting queue position check
[14-06-2026 09:11:36] local.DEBUG: Queue found
[14-06-2026 09:11:36] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 09:15:22] local.DEBUG: Starting queue position check
[14-06-2026 09:15:22] local.DEBUG: Queue found
[14-06-2026 09:15:22] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 09:15:35] local.DEBUG: Starting queue position check
[14-06-2026 09:15:35] local.DEBUG: Queue found
[14-06-2026 09:15:35] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 09:18:24] local.DEBUG: Starting queue position check
[14-06-2026 09:18:24] local.DEBUG: Queue found
[14-06-2026 09:18:24] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":true}
[14-06-2026 09:18:24] local.INFO: validating queue position
[14-06-2026 09:18:24] local.DEBUG: position number is: 0
[14-06-2026 09:18:24] local.INFO: updating cache position
[14-06-2026 09:18:24] local.DEBUG: processing mudanca_posicao
[14-06-2026 09:18:24] local.DEBUG: get services by Queue: 1
[14-06-2026 09:18:24] local.DEBUG: processing position Queue 
[14-06-2026 09:18:24] local.DEBUG: Services for: []
[14-06-2026 09:18:24] local.DEBUG: Count Services: 0
[14-06-2026 09:18:24] local.DEBUG: quantity of simultaneous: 
[14-06-2026 09:18:24] local.DEBUG: Queue of completed processes
[14-06-2026 09:18:25] local.DEBUG: Starting queue position check
[14-06-2026 09:18:25] local.DEBUG: Queue found
[14-06-2026 09:18:25] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":true}
[14-06-2026 09:18:25] local.DEBUG: processing add_posicao
[14-06-2026 09:18:25] local.DEBUG: get services by PhoneNumber: 92992206463
[14-06-2026 09:18:25] local.DEBUG: processing position Queue 
[14-06-2026 09:18:25] local.DEBUG: Services for: [{"id":17658,"numero_cliente":"92992206463"}]
[14-06-2026 09:18:25] local.DEBUG: Count Services: 1
[14-06-2026 09:18:25] local.DEBUG: quantity of simultaneous: 
[14-06-2026 09:18:25] local.DEBUG: processing key
[14-06-2026 09:18:25] local.DEBUG: Personalised messagens from Queue id: 1 
[14-06-2026 09:18:25] local.DEBUG: message: {"mensagem_posicao":"Aguarde um momento, sua posi\u00e7\u00e3o na fila para atendimento \u00e9:\n<posicao>","mensagem_posicao_proximo":"Aguarde um momento, sua posi\u00e7\u00e3o na fila para atendimento est\u00e1 sendo atualizado"}
[14-06-2026 09:18:25] local.DEBUG: checking attendants and service queues
[14-06-2026 09:18:25] local.DEBUG: [{"atendente_id":4444,"atendimentos":1},{"atendente_id":4380,"atendimentos":2}]
[14-06-2026 09:18:25] local.DEBUG: position number is: 1
[14-06-2026 09:18:25] local.DEBUG: prepare data message
[14-06-2026 09:18:25] local.DEBUG: Generete Messages
[14-06-2026 09:18:25] local.DEBUG: Aguarde um momento, sua posição na fila para atendimento está sendo atualizado
[14-06-2026 09:18:30] local.DEBUG: Starting queue position check
[14-06-2026 09:18:30] local.DEBUG: Queue found
[14-06-2026 09:18:30] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":true}
[14-06-2026 09:18:30] local.INFO: validating queue position
[14-06-2026 09:18:30] local.DEBUG: position number is: 0
[14-06-2026 09:18:30] local.INFO: updating cache position
[14-06-2026 09:18:30] local.DEBUG: processing mudanca_posicao
[14-06-2026 09:18:30] local.DEBUG: get services by Queue: 1
[14-06-2026 09:18:30] local.DEBUG: processing position Queue 
[14-06-2026 09:18:30] local.DEBUG: Services for: []
[14-06-2026 09:18:30] local.DEBUG: Count Services: 0
[14-06-2026 09:18:30] local.DEBUG: quantity of simultaneous: 
[14-06-2026 09:18:30] local.DEBUG: Queue of completed processes
[14-06-2026 09:20:40] local.DEBUG: Starting queue position check
[14-06-2026 09:20:40] local.DEBUG: Queue found
[14-06-2026 09:20:40] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 09:29:40] local.DEBUG: Starting queue position check
[14-06-2026 09:29:40] local.DEBUG: Queue found
[14-06-2026 09:29:40] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 09:33:41] local.DEBUG: Starting queue position check
[14-06-2026 09:33:41] local.DEBUG: Queue found
[14-06-2026 09:33:41] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 09:35:14] local.DEBUG: Starting queue position check
[14-06-2026 09:35:14] local.DEBUG: Queue found
[14-06-2026 09:35:14] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 09:39:27] local.DEBUG: Starting queue position check
[14-06-2026 09:39:27] local.DEBUG: Queue found
[14-06-2026 09:39:27] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 09:39:27] local.DEBUG: processing add_posicao
[14-06-2026 09:39:27] local.DEBUG: get services by PhoneNumber: 64999107073
[14-06-2026 09:39:27] local.DEBUG: processing position Queue 
[14-06-2026 09:39:27] local.DEBUG: Services for: [{"id":494190,"numero_cliente":"64999107073"}]
[14-06-2026 09:39:27] local.DEBUG: Count Services: 1
[14-06-2026 09:39:27] local.DEBUG: quantity of simultaneous: 
[14-06-2026 09:39:27] local.DEBUG: processing key
[14-06-2026 09:39:27] local.DEBUG: Personalised messagens from Queue id: 37 
[14-06-2026 09:39:27] local.DEBUG: message: {"mensagem_posicao":"Estamos quase l\u00e1, voc\u00ea est\u00e1 na posi\u00e7\u00e3o <posicao> da fila.","mensagem_posicao_proximo":"Voc\u00ea \u00e9 o pr\u00f3ximo da fila. Fique atento!\nAssim que o seu atendimento for direcionado \u00e0 um de nossos atendentes se em at\u00e9 5 minutos n\u00e3o recebermos sua intera\u00e7\u00e3o o sistema encerrar\u00e1 esse contato automaticamente."}
[14-06-2026 09:39:27] local.DEBUG: checking attendants and service queues
[14-06-2026 09:39:27] local.DEBUG: [{"atendente_id":3760,"atendimentos":0},{"atendente_id":3759,"atendimentos":1}]
[14-06-2026 09:39:27] local.DEBUG: position number is: 1
[14-06-2026 09:39:27] local.DEBUG: prepare data message
[14-06-2026 09:39:27] local.DEBUG: Generete Messages
[14-06-2026 09:39:27] local.DEBUG: Você é o próximo da fila. Fique atento!
Assim que o seu atendimento for direcionado à um de nossos atendentes se em até 5 minutos não recebermos sua interação o sistema encerrará esse contato automaticamente.
[14-06-2026 09:47:57] local.DEBUG: Starting queue position check
[14-06-2026 09:47:57] local.DEBUG: Queue found
[14-06-2026 09:47:57] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 09:47:58] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 61
[14-06-2026 09:48:49] local.DEBUG: Starting queue position check
[14-06-2026 09:48:49] local.DEBUG: Queue found
[14-06-2026 09:48:49] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 09:48:49] local.DEBUG: processing add_posicao
[14-06-2026 09:48:49] local.DEBUG: get services by PhoneNumber: 18991517323
[14-06-2026 09:48:49] local.DEBUG: processing position Queue 
[14-06-2026 09:48:49] local.DEBUG: Services for: [{"id":494191,"numero_cliente":"18991517323"}]
[14-06-2026 09:48:49] local.DEBUG: Count Services: 1
[14-06-2026 09:48:49] local.DEBUG: quantity of simultaneous: 
[14-06-2026 09:48:49] local.DEBUG: processing key
[14-06-2026 09:48:49] local.DEBUG: Personalised messagens from Queue id: 36 
[14-06-2026 09:48:49] local.DEBUG: message: {"mensagem_posicao":"Estamos quase l\u00e1, voc\u00ea est\u00e1 na posi\u00e7\u00e3o <posicao> da fila.","mensagem_posicao_proximo":"Voc\u00ea \u00e9 o pr\u00f3ximo da fila. Fique atento!\nAssim que o seu atendimento for direcionado \u00e0 um de nossos atendentes se em at\u00e9 5 minutos n\u00e3o recebermos sua intera\u00e7\u00e3o o sistema encerrar\u00e1 esse contato automaticamente."}
[14-06-2026 09:48:49] local.DEBUG: checking attendants and service queues
[14-06-2026 09:48:49] local.DEBUG: [{"atendente_id":3759,"atendimentos":0},{"atendente_id":3760,"atendimentos":0}]
[14-06-2026 09:48:49] local.DEBUG: position number is: 1
[14-06-2026 09:48:49] local.DEBUG: prepare data message
[14-06-2026 09:48:49] local.DEBUG: Generete Messages
[14-06-2026 09:48:49] local.DEBUG: Você é o próximo da fila. Fique atento!
Assim que o seu atendimento for direcionado à um de nossos atendentes se em até 5 minutos não recebermos sua interação o sistema encerrará esse contato automaticamente.
[14-06-2026 09:48:58] local.DEBUG: Starting queue position check
[14-06-2026 09:48:58] local.DEBUG: Queue found
[14-06-2026 09:48:58] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 09:53:48] local.DEBUG: Starting queue position check
[14-06-2026 09:53:48] local.DEBUG: Queue found
[14-06-2026 09:53:48] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":true}
[14-06-2026 09:53:48] local.INFO: validating queue position
[14-06-2026 09:53:48] local.DEBUG: position number is: 0
[14-06-2026 09:53:48] local.INFO: updating cache position
[14-06-2026 09:53:48] local.DEBUG: processing mudanca_posicao
[14-06-2026 09:53:48] local.DEBUG: get services by Queue: 1
[14-06-2026 09:53:48] local.DEBUG: processing position Queue 
[14-06-2026 09:53:48] local.DEBUG: Services for: []
[14-06-2026 09:53:48] local.DEBUG: Count Services: 0
[14-06-2026 09:53:48] local.DEBUG: quantity of simultaneous: 
[14-06-2026 09:53:48] local.DEBUG: Queue of completed processes
[14-06-2026 10:03:49] local.DEBUG: Starting queue position check
[14-06-2026 10:03:49] local.DEBUG: Queue found
[14-06-2026 10:03:49] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 10:03:50] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 97
[14-06-2026 10:05:16] local.DEBUG: Starting queue position check
[14-06-2026 10:05:16] local.DEBUG: Queue found
[14-06-2026 10:05:16] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 10:11:22] local.DEBUG: Starting queue position check
[14-06-2026 10:11:22] local.DEBUG: Queue found
[14-06-2026 10:11:22] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 10:11:23] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 36
[14-06-2026 10:11:47] local.DEBUG: Starting queue position check
[14-06-2026 10:11:47] local.DEBUG: Queue found
[14-06-2026 10:11:47] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 10:11:47] local.DEBUG: processing add_posicao
[14-06-2026 10:11:47] local.DEBUG: get services by PhoneNumber: 34988029905
[14-06-2026 10:11:47] local.DEBUG: processing position Queue 
[14-06-2026 10:11:47] local.DEBUG: Services for: [{"id":494194,"numero_cliente":"34988029905"}]
[14-06-2026 10:11:47] local.DEBUG: Count Services: 1
[14-06-2026 10:11:47] local.DEBUG: quantity of simultaneous: 
[14-06-2026 10:11:47] local.DEBUG: processing key
[14-06-2026 10:11:47] local.DEBUG: Personalised messagens from Queue id: 37 
[14-06-2026 10:11:47] local.DEBUG: message: {"mensagem_posicao":"Estamos quase l\u00e1, voc\u00ea est\u00e1 na posi\u00e7\u00e3o <posicao> da fila.","mensagem_posicao_proximo":"Voc\u00ea \u00e9 o pr\u00f3ximo da fila. Fique atento!\nAssim que o seu atendimento for direcionado \u00e0 um de nossos atendentes se em at\u00e9 5 minutos n\u00e3o recebermos sua intera\u00e7\u00e3o o sistema encerrar\u00e1 esse contato automaticamente."}
[14-06-2026 10:11:47] local.DEBUG: checking attendants and service queues
[14-06-2026 10:11:47] local.DEBUG: [{"atendente_id":3759,"atendimentos":0},{"atendente_id":3760,"atendimentos":0}]
[14-06-2026 10:11:47] local.DEBUG: position number is: 1
[14-06-2026 10:11:47] local.DEBUG: prepare data message
[14-06-2026 10:11:47] local.DEBUG: Generete Messages
[14-06-2026 10:11:47] local.DEBUG: Você é o próximo da fila. Fique atento!
Assim que o seu atendimento for direcionado à um de nossos atendentes se em até 5 minutos não recebermos sua interação o sistema encerrará esse contato automaticamente.
[14-06-2026 10:11:52] local.DEBUG: Starting queue position check
[14-06-2026 10:11:52] local.DEBUG: Queue found
[14-06-2026 10:11:52] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 10:21:24] local.DEBUG: Starting queue position check
[14-06-2026 10:21:24] local.DEBUG: Queue found
[14-06-2026 10:21:24] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 10:26:02] local.DEBUG: Starting queue position check
[14-06-2026 10:26:02] local.DEBUG: Queue found
[14-06-2026 10:26:02] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 10:32:07] local.DEBUG: Starting queue position check
[14-06-2026 10:32:07] local.DEBUG: Queue found
[14-06-2026 10:32:07] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":true}
[14-06-2026 10:32:07] local.INFO: validating queue position
[14-06-2026 10:32:07] local.DEBUG: position number is: 0
[14-06-2026 10:32:07] local.INFO: updating cache position
[14-06-2026 10:32:07] local.DEBUG: processing mudanca_posicao
[14-06-2026 10:32:07] local.DEBUG: get services by Queue: 1
[14-06-2026 10:32:07] local.DEBUG: processing position Queue 
[14-06-2026 10:32:07] local.DEBUG: Services for: []
[14-06-2026 10:32:07] local.DEBUG: Count Services: 0
[14-06-2026 10:32:07] local.DEBUG: quantity of simultaneous: 
[14-06-2026 10:32:07] local.DEBUG: Queue of completed processes
[14-06-2026 10:33:10] local.DEBUG: Starting queue position check
[14-06-2026 10:33:10] local.DEBUG: Queue found
[14-06-2026 10:33:10] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 10:40:33] local.DEBUG: Starting queue position check
[14-06-2026 10:40:33] local.DEBUG: Queue found
[14-06-2026 10:40:33] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":true}
[14-06-2026 10:40:33] local.INFO: validating queue position
[14-06-2026 10:40:33] local.DEBUG: position number is: 0
[14-06-2026 10:40:33] local.INFO: updating cache position
[14-06-2026 10:40:33] local.DEBUG: processing mudanca_posicao
[14-06-2026 10:40:33] local.DEBUG: get services by Queue: 1
[14-06-2026 10:40:33] local.DEBUG: processing position Queue 
[14-06-2026 10:40:33] local.DEBUG: Services for: []
[14-06-2026 10:40:33] local.DEBUG: Count Services: 0
[14-06-2026 10:40:33] local.DEBUG: quantity of simultaneous: 
[14-06-2026 10:40:33] local.DEBUG: Queue of completed processes
[14-06-2026 10:45:03] local.DEBUG: Starting queue position check
[14-06-2026 10:45:03] local.DEBUG: Queue found
[14-06-2026 10:45:03] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 10:47:27] local.DEBUG: Starting queue position check
[14-06-2026 10:47:27] local.DEBUG: Queue found
[14-06-2026 10:47:27] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 10:47:39] local.DEBUG: Starting queue position check
[14-06-2026 10:47:39] local.DEBUG: Queue found
[14-06-2026 10:47:39] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 10:52:16] local.DEBUG: Starting queue position check
[14-06-2026 10:52:16] local.DEBUG: Queue found
[14-06-2026 10:52:16] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 10:53:35] local.DEBUG: Starting queue position check
[14-06-2026 10:53:35] local.DEBUG: Queue found
[14-06-2026 10:53:35] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 10:53:36] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 90
[14-06-2026 10:56:28] local.DEBUG: Starting queue position check
[14-06-2026 10:56:28] local.DEBUG: Queue found
[14-06-2026 10:56:28] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 10:56:28] local.DEBUG: processing add_posicao
[14-06-2026 10:56:28] local.DEBUG: get services by PhoneNumber: 84988093788
[14-06-2026 10:56:28] local.DEBUG: processing position Queue 
[14-06-2026 10:56:28] local.DEBUG: Services for: [{"id":494202,"numero_cliente":"84988093788"}]
[14-06-2026 10:56:28] local.DEBUG: Count Services: 1
[14-06-2026 10:56:28] local.DEBUG: quantity of simultaneous: 
[14-06-2026 10:56:28] local.DEBUG: processing key
[14-06-2026 10:56:28] local.DEBUG: Personalised messagens from Queue id: 37 
[14-06-2026 10:56:28] local.DEBUG: message: {"mensagem_posicao":"Estamos quase l\u00e1, voc\u00ea est\u00e1 na posi\u00e7\u00e3o <posicao> da fila.","mensagem_posicao_proximo":"Voc\u00ea \u00e9 o pr\u00f3ximo da fila. Fique atento!\nAssim que o seu atendimento for direcionado \u00e0 um de nossos atendentes se em at\u00e9 5 minutos n\u00e3o recebermos sua intera\u00e7\u00e3o o sistema encerrar\u00e1 esse contato automaticamente."}
[14-06-2026 10:56:28] local.DEBUG: checking attendants and service queues
[14-06-2026 10:56:28] local.DEBUG: [{"atendente_id":3760,"atendimentos":0},{"atendente_id":3759,"atendimentos":1}]
[14-06-2026 10:56:28] local.DEBUG: position number is: 1
[14-06-2026 10:56:28] local.DEBUG: prepare data message
[14-06-2026 10:56:28] local.DEBUG: Generete Messages
[14-06-2026 10:56:28] local.DEBUG: Você é o próximo da fila. Fique atento!
Assim que o seu atendimento for direcionado à um de nossos atendentes se em até 5 minutos não recebermos sua interação o sistema encerrará esse contato automaticamente.
[14-06-2026 11:01:45] local.DEBUG: Starting queue position check
[14-06-2026 11:01:45] local.DEBUG: Queue found
[14-06-2026 11:01:45] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 11:08:55] local.DEBUG: Starting queue position check
[14-06-2026 11:08:55] local.DEBUG: Queue found
[14-06-2026 11:08:55] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 11:24:39] local.DEBUG: Starting queue position check
[14-06-2026 11:24:39] local.DEBUG: Queue found
[14-06-2026 11:24:39] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":true}
[14-06-2026 11:24:39] local.INFO: validating queue position
[14-06-2026 11:24:39] local.DEBUG: position number is: 0
[14-06-2026 11:24:39] local.INFO: updating cache position
[14-06-2026 11:24:39] local.DEBUG: processing mudanca_posicao
[14-06-2026 11:24:39] local.DEBUG: get services by Queue: 1
[14-06-2026 11:24:39] local.DEBUG: processing position Queue 
[14-06-2026 11:24:39] local.DEBUG: Services for: []
[14-06-2026 11:24:39] local.DEBUG: Count Services: 0
[14-06-2026 11:24:39] local.DEBUG: quantity of simultaneous: 
[14-06-2026 11:24:39] local.DEBUG: Queue of completed processes
[14-06-2026 11:25:18] local.DEBUG: Starting queue position check
[14-06-2026 11:25:18] local.DEBUG: Queue found
[14-06-2026 11:25:18] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":true}
[14-06-2026 11:25:18] local.INFO: validating queue position
[14-06-2026 11:25:18] local.DEBUG: position number is: 0
[14-06-2026 11:25:18] local.INFO: updating cache position
[14-06-2026 11:25:18] local.DEBUG: processing mudanca_posicao
[14-06-2026 11:25:18] local.DEBUG: get services by Queue: 1
[14-06-2026 11:25:18] local.DEBUG: processing position Queue 
[14-06-2026 11:25:18] local.DEBUG: Services for: []
[14-06-2026 11:25:18] local.DEBUG: Count Services: 0
[14-06-2026 11:25:18] local.DEBUG: quantity of simultaneous: 
[14-06-2026 11:25:18] local.DEBUG: Queue of completed processes
[14-06-2026 11:31:47] local.DEBUG: Starting queue position check
[14-06-2026 11:31:47] local.DEBUG: Queue found
[14-06-2026 11:31:47] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 11:35:58] local.DEBUG: Starting queue position check
[14-06-2026 11:35:58] local.DEBUG: Queue found
[14-06-2026 11:35:58] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 11:36:42] local.DEBUG: Starting queue position check
[14-06-2026 11:36:42] local.DEBUG: Queue found
[14-06-2026 11:36:42] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 11:36:43] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 92
[14-06-2026 11:38:20] local.DEBUG: Starting queue position check
[14-06-2026 11:38:20] local.DEBUG: Queue found
[14-06-2026 11:38:20] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 11:41:13] local.DEBUG: Starting queue position check
[14-06-2026 11:41:13] local.DEBUG: Queue found
[14-06-2026 11:41:13] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":true}
[14-06-2026 11:41:13] local.INFO: validating queue position
[14-06-2026 11:41:13] local.DEBUG: position number is: 0
[14-06-2026 11:41:13] local.INFO: updating cache position
[14-06-2026 11:41:13] local.DEBUG: processing mudanca_posicao
[14-06-2026 11:41:13] local.DEBUG: get services by Queue: 1
[14-06-2026 11:41:13] local.DEBUG: processing position Queue 
[14-06-2026 11:41:13] local.DEBUG: Services for: []
[14-06-2026 11:41:13] local.DEBUG: Count Services: 0
[14-06-2026 11:41:13] local.DEBUG: quantity of simultaneous: 
[14-06-2026 11:41:13] local.DEBUG: Queue of completed processes
[14-06-2026 11:48:49] local.DEBUG: Starting queue position check
[14-06-2026 11:48:49] local.DEBUG: Queue found
[14-06-2026 11:48:49] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":true}
[14-06-2026 11:48:49] local.INFO: validating queue position
[14-06-2026 11:48:49] local.DEBUG: position number is: 0
[14-06-2026 11:48:49] local.INFO: updating cache position
[14-06-2026 11:48:49] local.DEBUG: processing mudanca_posicao
[14-06-2026 11:48:49] local.DEBUG: get services by Queue: 1
[14-06-2026 11:48:49] local.DEBUG: processing position Queue 
[14-06-2026 11:48:49] local.DEBUG: Services for: []
[14-06-2026 11:48:49] local.DEBUG: Count Services: 0
[14-06-2026 11:48:49] local.DEBUG: quantity of simultaneous: 
[14-06-2026 11:48:49] local.DEBUG: Queue of completed processes
[14-06-2026 11:54:28] local.DEBUG: Starting queue position check
[14-06-2026 11:54:28] local.DEBUG: Queue found
[14-06-2026 11:54:28] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 11:54:28] local.DEBUG: processing add_posicao
[14-06-2026 11:54:28] local.DEBUG: get services by PhoneNumber: 88988276646
[14-06-2026 11:54:28] local.DEBUG: processing position Queue 
[14-06-2026 11:54:28] local.DEBUG: Services for: [{"id":494210,"numero_cliente":"88988276646"}]
[14-06-2026 11:54:28] local.DEBUG: Count Services: 1
[14-06-2026 11:54:28] local.DEBUG: quantity of simultaneous: 
[14-06-2026 11:54:28] local.DEBUG: processing key
[14-06-2026 11:54:28] local.DEBUG: Personalised messagens from Queue id: 41 
[14-06-2026 11:54:28] local.DEBUG: message: {"mensagem_posicao":"Estamos quase l\u00e1, voc\u00ea est\u00e1 na posi\u00e7\u00e3o <posicao> da fila.","mensagem_posicao_proximo":"Voc\u00ea \u00e9 o pr\u00f3ximo da fila. Fique atento!\nAssim que o seu atendimento for direcionado \u00e0 um de nossos atendentes se em at\u00e9 5 minutos n\u00e3o recebermos sua intera\u00e7\u00e3o o sistema encerrar\u00e1 esse contato automaticamente."}
[14-06-2026 11:54:28] local.DEBUG: checking attendants and service queues
[14-06-2026 11:54:28] local.DEBUG: [{"atendente_id":1512,"atendimentos":0},{"atendente_id":3759,"atendimentos":0},{"atendente_id":3709,"atendimentos":1}]
[14-06-2026 11:54:28] local.DEBUG: position number is: 1
[14-06-2026 11:54:28] local.DEBUG: prepare data message
[14-06-2026 11:54:28] local.DEBUG: Generete Messages
[14-06-2026 11:54:28] local.DEBUG: Você é o próximo da fila. Fique atento!
Assim que o seu atendimento for direcionado à um de nossos atendentes se em até 5 minutos não recebermos sua interação o sistema encerrará esse contato automaticamente.
[14-06-2026 11:54:31] local.DEBUG: Starting queue position check
[14-06-2026 11:54:31] local.DEBUG: Queue found
[14-06-2026 11:54:31] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 11:55:20] local.DEBUG: Starting queue position check
[14-06-2026 11:55:20] local.DEBUG: Queue found
[14-06-2026 11:55:20] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 11:55:21] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 92
[14-06-2026 11:55:38] local.DEBUG: Starting queue position check
[14-06-2026 11:55:38] local.DEBUG: Queue found
[14-06-2026 11:55:38] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 12:09:20] local.DEBUG: Starting queue position check
[14-06-2026 12:09:20] local.DEBUG: Queue found
[14-06-2026 12:09:20] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 12:09:21] local.DEBUG: Starting queue position check
[14-06-2026 12:09:21] local.DEBUG: Queue found
[14-06-2026 12:09:21] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 12:13:13] local.DEBUG: Starting queue position check
[14-06-2026 12:13:13] local.DEBUG: Queue found
[14-06-2026 12:13:13] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 12:19:55] local.DEBUG: Starting queue position check
[14-06-2026 12:19:55] local.DEBUG: Queue found
[14-06-2026 12:19:55] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 12:20:19] local.DEBUG: Starting queue position check
[14-06-2026 12:20:19] local.DEBUG: Queue found
[14-06-2026 12:20:19] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":true}
[14-06-2026 12:20:19] local.DEBUG: processing add_posicao
[14-06-2026 12:20:19] local.DEBUG: get services by PhoneNumber: 92993102153
[14-06-2026 12:20:19] local.DEBUG: processing position Queue 
[14-06-2026 12:20:19] local.DEBUG: Services for: [{"id":17669,"numero_cliente":"92993102153"}]
[14-06-2026 12:20:19] local.DEBUG: Count Services: 1
[14-06-2026 12:20:19] local.DEBUG: quantity of simultaneous: 
[14-06-2026 12:20:19] local.DEBUG: processing key
[14-06-2026 12:20:19] local.DEBUG: Personalised messagens from Queue id: 1 
[14-06-2026 12:20:19] local.DEBUG: message: {"mensagem_posicao":"Aguarde um momento, sua posi\u00e7\u00e3o na fila para atendimento \u00e9:\n<posicao>","mensagem_posicao_proximo":"Aguarde um momento, sua posi\u00e7\u00e3o na fila para atendimento est\u00e1 sendo atualizado"}
[14-06-2026 12:20:19] local.DEBUG: checking attendants and service queues
[14-06-2026 12:20:19] local.DEBUG: [{"atendente_id":4444,"atendimentos":0},{"atendente_id":4380,"atendimentos":1}]
[14-06-2026 12:20:19] local.DEBUG: position number is: 1
[14-06-2026 12:20:19] local.DEBUG: prepare data message
[14-06-2026 12:20:19] local.DEBUG: Generete Messages
[14-06-2026 12:20:19] local.DEBUG: Aguarde um momento, sua posição na fila para atendimento está sendo atualizado
[14-06-2026 12:20:24] local.DEBUG: Starting queue position check
[14-06-2026 12:20:24] local.DEBUG: Queue found
[14-06-2026 12:20:24] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":true}
[14-06-2026 12:20:24] local.INFO: validating queue position
[14-06-2026 12:20:24] local.DEBUG: position number is: 0
[14-06-2026 12:20:24] local.INFO: updating cache position
[14-06-2026 12:20:24] local.DEBUG: processing mudanca_posicao
[14-06-2026 12:20:24] local.DEBUG: get services by Queue: 1
[14-06-2026 12:20:24] local.DEBUG: processing position Queue 
[14-06-2026 12:20:24] local.DEBUG: Services for: []
[14-06-2026 12:20:24] local.DEBUG: Count Services: 0
[14-06-2026 12:20:24] local.DEBUG: quantity of simultaneous: 
[14-06-2026 12:20:24] local.DEBUG: Queue of completed processes
[14-06-2026 12:22:00] local.DEBUG: Starting queue position check
[14-06-2026 12:22:00] local.DEBUG: Queue found
[14-06-2026 12:22:00] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 12:22:00] local.DEBUG: processing add_posicao
[14-06-2026 12:22:00] local.DEBUG: get services by PhoneNumber: 64996010240
[14-06-2026 12:22:00] local.DEBUG: processing position Queue 
[14-06-2026 12:22:00] local.DEBUG: Services for: [{"id":494216,"numero_cliente":"64996010240"}]
[14-06-2026 12:22:00] local.DEBUG: Count Services: 1
[14-06-2026 12:22:00] local.DEBUG: quantity of simultaneous: 
[14-06-2026 12:22:00] local.DEBUG: processing key
[14-06-2026 12:22:00] local.DEBUG: Personalised messagens from Queue id: 41 
[14-06-2026 12:22:00] local.DEBUG: message: {"mensagem_posicao":"Estamos quase l\u00e1, voc\u00ea est\u00e1 na posi\u00e7\u00e3o <posicao> da fila.","mensagem_posicao_proximo":"Voc\u00ea \u00e9 o pr\u00f3ximo da fila. Fique atento!\nAssim que o seu atendimento for direcionado \u00e0 um de nossos atendentes se em at\u00e9 5 minutos n\u00e3o recebermos sua intera\u00e7\u00e3o o sistema encerrar\u00e1 esse contato automaticamente."}
[14-06-2026 12:22:00] local.DEBUG: checking attendants and service queues
[14-06-2026 12:22:00] local.DEBUG: [{"atendente_id":3709,"atendimentos":0},{"atendente_id":1512,"atendimentos":0},{"atendente_id":3759,"atendimentos":0}]
[14-06-2026 12:22:00] local.DEBUG: position number is: 1
[14-06-2026 12:22:00] local.DEBUG: prepare data message
[14-06-2026 12:22:00] local.DEBUG: Generete Messages
[14-06-2026 12:22:00] local.DEBUG: Você é o próximo da fila. Fique atento!
Assim que o seu atendimento for direcionado à um de nossos atendentes se em até 5 minutos não recebermos sua interação o sistema encerrará esse contato automaticamente.
[14-06-2026 12:22:03] local.DEBUG: Starting queue position check
[14-06-2026 12:22:03] local.DEBUG: Queue found
[14-06-2026 12:22:03] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 12:25:51] local.DEBUG: Starting queue position check
[14-06-2026 12:25:51] local.DEBUG: Queue found
[14-06-2026 12:25:51] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 12:25:52] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 36
[14-06-2026 12:29:33] local.DEBUG: Starting queue position check
[14-06-2026 12:29:33] local.DEBUG: Queue found
[14-06-2026 12:29:33] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 12:29:33] local.DEBUG: processing add_posicao
[14-06-2026 12:29:33] local.DEBUG: get services by PhoneNumber: 53999733236
[14-06-2026 12:29:33] local.DEBUG: processing position Queue 
[14-06-2026 12:29:33] local.DEBUG: Services for: [{"id":494218,"numero_cliente":"53999733236"}]
[14-06-2026 12:29:33] local.DEBUG: Count Services: 1
[14-06-2026 12:29:33] local.DEBUG: quantity of simultaneous: 
[14-06-2026 12:29:33] local.DEBUG: processing key
[14-06-2026 12:29:33] local.DEBUG: Personalised messagens from Queue id: 36 
[14-06-2026 12:29:33] local.DEBUG: message: {"mensagem_posicao":"Estamos quase l\u00e1, voc\u00ea est\u00e1 na posi\u00e7\u00e3o <posicao> da fila.","mensagem_posicao_proximo":"Voc\u00ea \u00e9 o pr\u00f3ximo da fila. Fique atento!\nAssim que o seu atendimento for direcionado \u00e0 um de nossos atendentes se em at\u00e9 5 minutos n\u00e3o recebermos sua intera\u00e7\u00e3o o sistema encerrar\u00e1 esse contato automaticamente."}
[14-06-2026 12:29:33] local.DEBUG: checking attendants and service queues
[14-06-2026 12:29:33] local.DEBUG: [{"atendente_id":3760,"atendimentos":0},{"atendente_id":3709,"atendimentos":0},{"atendente_id":1512,"atendimentos":0},{"atendente_id":3759,"atendimentos":0}]
[14-06-2026 12:29:33] local.DEBUG: position number is: 1
[14-06-2026 12:29:33] local.DEBUG: prepare data message
[14-06-2026 12:29:33] local.DEBUG: Generete Messages
[14-06-2026 12:29:33] local.DEBUG: Você é o próximo da fila. Fique atento!
Assim que o seu atendimento for direcionado à um de nossos atendentes se em até 5 minutos não recebermos sua interação o sistema encerrará esse contato automaticamente.
[14-06-2026 12:29:37] local.DEBUG: Starting queue position check
[14-06-2026 12:29:37] local.DEBUG: Queue found
[14-06-2026 12:29:37] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 12:32:09] local.DEBUG: Starting queue position check
[14-06-2026 12:32:09] local.DEBUG: Queue found
[14-06-2026 12:32:09] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 12:32:10] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 92
[14-06-2026 12:34:31] local.DEBUG: Starting queue position check
[14-06-2026 12:34:31] local.DEBUG: Queue found
[14-06-2026 12:34:31] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 12:34:31] local.DEBUG: processing add_posicao
[14-06-2026 12:34:31] local.DEBUG: get services by PhoneNumber: 88988276646
[14-06-2026 12:34:31] local.DEBUG: processing position Queue 
[14-06-2026 12:34:31] local.DEBUG: Services for: [{"id":494219,"numero_cliente":"88988276646"}]
[14-06-2026 12:34:31] local.DEBUG: Count Services: 1
[14-06-2026 12:34:31] local.DEBUG: quantity of simultaneous: 
[14-06-2026 12:34:31] local.DEBUG: processing key
[14-06-2026 12:34:31] local.DEBUG: Personalised messagens from Queue id: 41 
[14-06-2026 12:34:31] local.DEBUG: message: {"mensagem_posicao":"Estamos quase l\u00e1, voc\u00ea est\u00e1 na posi\u00e7\u00e3o <posicao> da fila.","mensagem_posicao_proximo":"Voc\u00ea \u00e9 o pr\u00f3ximo da fila. Fique atento!\nAssim que o seu atendimento for direcionado \u00e0 um de nossos atendentes se em at\u00e9 5 minutos n\u00e3o recebermos sua intera\u00e7\u00e3o o sistema encerrar\u00e1 esse contato automaticamente."}
[14-06-2026 12:34:31] local.DEBUG: checking attendants and service queues
[14-06-2026 12:34:31] local.DEBUG: [{"atendente_id":3709,"atendimentos":0},{"atendente_id":1512,"atendimentos":0},{"atendente_id":3759,"atendimentos":0}]
[14-06-2026 12:34:31] local.DEBUG: position number is: 1
[14-06-2026 12:34:31] local.DEBUG: prepare data message
[14-06-2026 12:34:31] local.DEBUG: Generete Messages
[14-06-2026 12:34:31] local.DEBUG: Você é o próximo da fila. Fique atento!
Assim que o seu atendimento for direcionado à um de nossos atendentes se em até 5 minutos não recebermos sua interação o sistema encerrará esse contato automaticamente.
[14-06-2026 12:34:37] local.DEBUG: Starting queue position check
[14-06-2026 12:34:37] local.DEBUG: Queue found
[14-06-2026 12:34:37] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 12:35:13] local.DEBUG: Starting queue position check
[14-06-2026 12:35:13] local.DEBUG: Queue found
[14-06-2026 12:35:13] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 12:37:02] local.DEBUG: Starting queue position check
[14-06-2026 12:37:02] local.DEBUG: Queue found
[14-06-2026 12:37:02] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 13:03:58] local.DEBUG: Starting queue position check
[14-06-2026 13:03:58] local.DEBUG: Queue found
[14-06-2026 13:03:58] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 13:03:58] local.DEBUG: processing add_posicao
[14-06-2026 13:03:58] local.DEBUG: get services by PhoneNumber: 47988720463
[14-06-2026 13:03:58] local.DEBUG: processing position Queue 
[14-06-2026 13:03:58] local.DEBUG: Services for: [{"id":209503,"numero_cliente":"47988720463"}]
[14-06-2026 13:03:58] local.DEBUG: Count Services: 1
[14-06-2026 13:03:58] local.DEBUG: quantity of simultaneous: 
[14-06-2026 13:03:58] local.DEBUG: processing key
[14-06-2026 13:03:58] local.DEBUG: Personalised messagens from Queue id: 5 
[14-06-2026 13:03:58] local.DEBUG: message: {"mensagem_posicao":"Seu atendimento j\u00e1 foi direcionado para um de nossos atendentes.\n\nDevido ao alto volume de mensagens, o retorno pode ocorrer em at\u00e9 24 horas.\n\n\u23f0 Hor\u00e1rio de atendimento \u2013 PLANT\u00c3O - Ortopedia Geral:\n\u2022 Segunda a sexta: das 07h00 \u00e0s 21h00\n\u2022 S\u00e1bados, domingos e feriados: das 08h00 \u00e0s 18h00\n\nAgradecemos a sua paci\u00eancia \u2014 em breve entraremos em contato! \ud83d\ude0a","mensagem_posicao_proximo":"Seu atendimento j\u00e1 foi direcionado para um de nossos atendentes.\n\nDevido ao alto volume de mensagens, o retorno pode ocorrer em at\u00e9 24 horas.\n\n\u23f0 Hor\u00e1rio de atendimento \u2013 PLANT\u00c3O - Ortopedia Geral:\n\u2022 Segunda a sexta: das 07h00 \u00e0s 21h00\n\u2022 S\u00e1bados, domingos e feriados: das 08h00 \u00e0s 18h00\n\nAgradecemos a sua paci\u00eancia \u2014 em breve entraremos em contato! \ud83d\ude0a"}
[14-06-2026 13:03:58] local.DEBUG: checking attendants and service queues
[14-06-2026 13:03:58] local.DEBUG: [{"atendente_id":3694,"atendimentos":5}]
[14-06-2026 13:03:58] local.DEBUG: position number is: 1
[14-06-2026 13:03:58] local.DEBUG: prepare data message
[14-06-2026 13:03:58] local.DEBUG: Generete Messages
[14-06-2026 13:03:58] local.DEBUG: Seu atendimento já foi direcionado para um de nossos atendentes.

Devido ao alto volume de mensagens, o retorno pode ocorrer em até 24 horas.

⏰ Horário de atendimento – PLANTÃO - Ortopedia Geral:
• Segunda a sexta: das 07h00 às 21h00
• Sábados, domingos e feriados: das 08h00 às 18h00

Agradecemos a sua paciência — em breve entraremos em contato! 😊
[14-06-2026 13:07:12] local.DEBUG: Starting queue position check
[14-06-2026 13:07:12] local.DEBUG: Queue found
[14-06-2026 13:07:12] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 13:10:32] local.DEBUG: Starting queue position check
[14-06-2026 13:10:32] local.DEBUG: Queue found
[14-06-2026 13:10:32] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":true}
[14-06-2026 13:10:32] local.DEBUG: processing add_posicao
[14-06-2026 13:10:32] local.DEBUG: get services by PhoneNumber: 63985040976
[14-06-2026 13:10:32] local.DEBUG: processing position Queue 
[14-06-2026 13:10:32] local.DEBUG: Services for: [{"id":17671,"numero_cliente":"63985040976"}]
[14-06-2026 13:10:32] local.DEBUG: Count Services: 1
[14-06-2026 13:10:32] local.DEBUG: quantity of simultaneous: 
[14-06-2026 13:10:32] local.DEBUG: processing key
[14-06-2026 13:10:32] local.DEBUG: Personalised messagens from Queue id: 1 
[14-06-2026 13:10:32] local.DEBUG: message: {"mensagem_posicao":"Aguarde um momento, sua posi\u00e7\u00e3o na fila para atendimento \u00e9:\n<posicao>","mensagem_posicao_proximo":"Aguarde um momento, sua posi\u00e7\u00e3o na fila para atendimento est\u00e1 sendo atualizado"}
[14-06-2026 13:10:32] local.DEBUG: checking attendants and service queues
[14-06-2026 13:10:32] local.DEBUG: [{"atendente_id":4184,"atendimentos":0},{"atendente_id":4444,"atendimentos":1},{"atendente_id":4380,"atendimentos":1}]
[14-06-2026 13:10:32] local.DEBUG: position number is: 1
[14-06-2026 13:10:32] local.DEBUG: prepare data message
[14-06-2026 13:10:32] local.DEBUG: Generete Messages
[14-06-2026 13:10:32] local.DEBUG: Aguarde um momento, sua posição na fila para atendimento está sendo atualizado
[14-06-2026 13:10:50] local.DEBUG: Starting queue position check
[14-06-2026 13:10:50] local.DEBUG: Queue found
[14-06-2026 13:10:50] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":true}
[14-06-2026 13:10:50] local.INFO: validating queue position
[14-06-2026 13:10:50] local.DEBUG: position number is: 0
[14-06-2026 13:10:50] local.INFO: updating cache position
[14-06-2026 13:10:50] local.DEBUG: processing mudanca_posicao
[14-06-2026 13:10:50] local.DEBUG: get services by Queue: 1
[14-06-2026 13:10:50] local.DEBUG: processing position Queue 
[14-06-2026 13:10:50] local.DEBUG: Services for: []
[14-06-2026 13:10:50] local.DEBUG: Count Services: 0
[14-06-2026 13:10:50] local.DEBUG: quantity of simultaneous: 
[14-06-2026 13:10:50] local.DEBUG: Queue of completed processes
[14-06-2026 13:14:41] local.DEBUG: Starting queue position check
[14-06-2026 13:14:41] local.DEBUG: Queue found
[14-06-2026 13:14:41] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 13:14:41] local.DEBUG: processing add_posicao
[14-06-2026 13:14:41] local.DEBUG: get services by PhoneNumber: 19993484869
[14-06-2026 13:14:41] local.DEBUG: processing position Queue 
[14-06-2026 13:14:41] local.DEBUG: Services for: [{"id":494223,"numero_cliente":"19993484869"}]
[14-06-2026 13:14:41] local.DEBUG: Count Services: 1
[14-06-2026 13:14:41] local.DEBUG: quantity of simultaneous: 
[14-06-2026 13:14:41] local.DEBUG: processing key
[14-06-2026 13:14:41] local.DEBUG: Personalised messagens from Queue id: 41 
[14-06-2026 13:14:41] local.DEBUG: message: {"mensagem_posicao":"Estamos quase l\u00e1, voc\u00ea est\u00e1 na posi\u00e7\u00e3o <posicao> da fila.","mensagem_posicao_proximo":"Voc\u00ea \u00e9 o pr\u00f3ximo da fila. Fique atento!\nAssim que o seu atendimento for direcionado \u00e0 um de nossos atendentes se em at\u00e9 5 minutos n\u00e3o recebermos sua intera\u00e7\u00e3o o sistema encerrar\u00e1 esse contato automaticamente."}
[14-06-2026 13:14:41] local.DEBUG: checking attendants and service queues
[14-06-2026 13:14:41] local.DEBUG: [{"atendente_id":3709,"atendimentos":0},{"atendente_id":1512,"atendimentos":0},{"atendente_id":3759,"atendimentos":0}]
[14-06-2026 13:14:41] local.DEBUG: position number is: 1
[14-06-2026 13:14:41] local.DEBUG: prepare data message
[14-06-2026 13:14:41] local.DEBUG: Generete Messages
[14-06-2026 13:14:41] local.DEBUG: Você é o próximo da fila. Fique atento!
Assim que o seu atendimento for direcionado à um de nossos atendentes se em até 5 minutos não recebermos sua interação o sistema encerrará esse contato automaticamente.
[14-06-2026 13:14:45] local.DEBUG: Starting queue position check
[14-06-2026 13:14:45] local.DEBUG: Queue found
[14-06-2026 13:14:45] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 13:28:20] local.DEBUG: Starting queue position check
[14-06-2026 13:28:20] local.DEBUG: Queue found
[14-06-2026 13:28:20] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 13:28:21] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 92
[14-06-2026 13:32:55] local.DEBUG: Starting queue position check
[14-06-2026 13:32:55] local.DEBUG: Queue found
[14-06-2026 13:32:55] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 13:32:56] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 110
[14-06-2026 13:38:33] local.DEBUG: Starting queue position check
[14-06-2026 13:38:33] local.DEBUG: Queue found
[14-06-2026 13:38:33] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 13:38:34] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 92
[14-06-2026 13:47:36] local.DEBUG: Starting queue position check
[14-06-2026 13:47:36] local.DEBUG: Queue found
[14-06-2026 13:47:36] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 13:47:37] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 36
[14-06-2026 13:48:00] local.DEBUG: Starting queue position check
[14-06-2026 13:48:00] local.DEBUG: Queue found
[14-06-2026 13:48:00] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 13:48:04] local.DEBUG: Starting queue position check
[14-06-2026 13:48:04] local.DEBUG: Queue found
[14-06-2026 13:48:04] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 13:48:21] local.DEBUG: Starting queue position check
[14-06-2026 13:48:21] local.DEBUG: Queue found
[14-06-2026 13:48:21] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 13:51:54] local.DEBUG: Starting queue position check
[14-06-2026 13:51:54] local.DEBUG: Queue found
[14-06-2026 13:51:54] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 13:58:04] local.DEBUG: Starting queue position check
[14-06-2026 13:58:04] local.DEBUG: Queue found
[14-06-2026 13:58:04] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 13:59:45] local.DEBUG: Starting queue position check
[14-06-2026 13:59:45] local.DEBUG: Queue found
[14-06-2026 13:59:45] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 13:59:45] local.DEBUG: processing add_posicao
[14-06-2026 13:59:45] local.DEBUG: get services by PhoneNumber: 11954366374
[14-06-2026 13:59:45] local.DEBUG: processing position Queue 
[14-06-2026 13:59:45] local.DEBUG: Services for: [{"id":494232,"numero_cliente":"11954366374"}]
[14-06-2026 13:59:45] local.DEBUG: Count Services: 1
[14-06-2026 13:59:45] local.DEBUG: quantity of simultaneous: 
[14-06-2026 13:59:45] local.DEBUG: processing key
[14-06-2026 13:59:45] local.DEBUG: Personalised messagens from Queue id: 37 
[14-06-2026 13:59:45] local.DEBUG: message: {"mensagem_posicao":"Estamos quase l\u00e1, voc\u00ea est\u00e1 na posi\u00e7\u00e3o <posicao> da fila.","mensagem_posicao_proximo":"Voc\u00ea \u00e9 o pr\u00f3ximo da fila. Fique atento!\nAssim que o seu atendimento for direcionado \u00e0 um de nossos atendentes se em at\u00e9 5 minutos n\u00e3o recebermos sua intera\u00e7\u00e3o o sistema encerrar\u00e1 esse contato automaticamente."}
[14-06-2026 13:59:45] local.DEBUG: checking attendants and service queues
[14-06-2026 13:59:45] local.DEBUG: [{"atendente_id":3760,"atendimentos":0},{"atendente_id":3709,"atendimentos":0},{"atendente_id":1512,"atendimentos":0},{"atendente_id":3759,"atendimentos":0}]
[14-06-2026 13:59:45] local.DEBUG: position number is: 1
[14-06-2026 13:59:45] local.DEBUG: prepare data message
[14-06-2026 13:59:45] local.DEBUG: Generete Messages
[14-06-2026 13:59:45] local.DEBUG: Você é o próximo da fila. Fique atento!
Assim que o seu atendimento for direcionado à um de nossos atendentes se em até 5 minutos não recebermos sua interação o sistema encerrará esse contato automaticamente.
[14-06-2026 13:59:48] local.DEBUG: Starting queue position check
[14-06-2026 13:59:48] local.DEBUG: Queue found
[14-06-2026 13:59:48] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 13:59:54] local.DEBUG: Starting queue position check
[14-06-2026 13:59:54] local.DEBUG: Queue found
[14-06-2026 13:59:54] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":true}
[14-06-2026 13:59:54] local.INFO: validating queue position
[14-06-2026 13:59:54] local.DEBUG: position number is: 0
[14-06-2026 13:59:54] local.INFO: updating cache position
[14-06-2026 13:59:54] local.DEBUG: processing mudanca_posicao
[14-06-2026 13:59:54] local.DEBUG: get services by Queue: 1
[14-06-2026 13:59:54] local.DEBUG: processing position Queue 
[14-06-2026 13:59:54] local.DEBUG: Services for: []
[14-06-2026 13:59:54] local.DEBUG: Count Services: 0
[14-06-2026 13:59:54] local.DEBUG: quantity of simultaneous: 
[14-06-2026 13:59:54] local.DEBUG: Queue of completed processes
[14-06-2026 14:01:36] local.DEBUG: Starting queue position check
[14-06-2026 14:01:36] local.DEBUG: Queue found
[14-06-2026 14:01:36] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 14:01:37] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 110
[14-06-2026 14:04:33] local.DEBUG: Starting queue position check
[14-06-2026 14:04:33] local.DEBUG: Queue found
[14-06-2026 14:04:33] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 14:15:57] local.DEBUG: Starting queue position check
[14-06-2026 14:15:57] local.DEBUG: Queue found
[14-06-2026 14:15:57] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 14:17:38] local.DEBUG: Starting queue position check
[14-06-2026 14:17:38] local.DEBUG: Queue found
[14-06-2026 14:17:38] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 14:22:15] local.DEBUG: Starting queue position check
[14-06-2026 14:22:15] local.DEBUG: Queue found
[14-06-2026 14:22:15] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 14:26:16] local.DEBUG: Starting queue position check
[14-06-2026 14:26:16] local.DEBUG: Queue found
[14-06-2026 14:26:16] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":true}
[14-06-2026 14:26:16] local.DEBUG: processing add_posicao
[14-06-2026 14:26:16] local.DEBUG: get services by PhoneNumber: 92992574155
[14-06-2026 14:26:16] local.DEBUG: processing position Queue 
[14-06-2026 14:26:16] local.DEBUG: Services for: [{"id":17674,"numero_cliente":"92992574155"}]
[14-06-2026 14:26:16] local.DEBUG: Count Services: 1
[14-06-2026 14:26:16] local.DEBUG: quantity of simultaneous: 
[14-06-2026 14:26:16] local.DEBUG: processing key
[14-06-2026 14:26:16] local.DEBUG: Personalised messagens from Queue id: 1 
[14-06-2026 14:26:16] local.DEBUG: message: {"mensagem_posicao":"Aguarde um momento, sua posi\u00e7\u00e3o na fila para atendimento \u00e9:\n<posicao>","mensagem_posicao_proximo":"Aguarde um momento, sua posi\u00e7\u00e3o na fila para atendimento est\u00e1 sendo atualizado"}
[14-06-2026 14:26:16] local.DEBUG: checking attendants and service queues
[14-06-2026 14:26:16] local.DEBUG: [{"atendente_id":4184,"atendimentos":0},{"atendente_id":4444,"atendimentos":1},{"atendente_id":4380,"atendimentos":1}]
[14-06-2026 14:26:16] local.DEBUG: position number is: 1
[14-06-2026 14:26:16] local.DEBUG: prepare data message
[14-06-2026 14:26:16] local.DEBUG: Generete Messages
[14-06-2026 14:26:16] local.DEBUG: Aguarde um momento, sua posição na fila para atendimento está sendo atualizado
[14-06-2026 14:26:21] local.DEBUG: Starting queue position check
[14-06-2026 14:26:21] local.DEBUG: Queue found
[14-06-2026 14:26:21] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":true}
[14-06-2026 14:26:21] local.INFO: validating queue position
[14-06-2026 14:26:21] local.DEBUG: position number is: 0
[14-06-2026 14:26:21] local.INFO: updating cache position
[14-06-2026 14:26:21] local.DEBUG: processing mudanca_posicao
[14-06-2026 14:26:21] local.DEBUG: get services by Queue: 1
[14-06-2026 14:26:21] local.DEBUG: processing position Queue 
[14-06-2026 14:26:21] local.DEBUG: Services for: []
[14-06-2026 14:26:21] local.DEBUG: Count Services: 0
[14-06-2026 14:26:21] local.DEBUG: quantity of simultaneous: 
[14-06-2026 14:26:21] local.DEBUG: Queue of completed processes
[14-06-2026 14:33:28] local.DEBUG: Starting queue position check
[14-06-2026 14:33:28] local.DEBUG: Queue found
[14-06-2026 14:33:28] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 14:33:45] local.DEBUG: Starting queue position check
[14-06-2026 14:33:45] local.DEBUG: Queue found
[14-06-2026 14:33:45] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 14:33:46] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 97
[14-06-2026 14:34:33] local.DEBUG: Starting queue position check
[14-06-2026 14:34:33] local.DEBUG: Queue found
[14-06-2026 14:34:33] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":true}
[14-06-2026 14:34:33] local.INFO: validating queue position
[14-06-2026 14:34:33] local.DEBUG: position number is: 0
[14-06-2026 14:34:33] local.INFO: updating cache position
[14-06-2026 14:34:33] local.DEBUG: processing mudanca_posicao
[14-06-2026 14:34:33] local.DEBUG: get services by Queue: 1
[14-06-2026 14:34:33] local.DEBUG: processing position Queue 
[14-06-2026 14:34:33] local.DEBUG: Services for: []
[14-06-2026 14:34:33] local.DEBUG: Count Services: 0
[14-06-2026 14:34:33] local.DEBUG: quantity of simultaneous: 
[14-06-2026 14:34:33] local.DEBUG: Queue of completed processes
[14-06-2026 14:50:02] local.DEBUG: Starting queue position check
[14-06-2026 14:50:02] local.DEBUG: Queue found
[14-06-2026 14:50:02] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":true}
[14-06-2026 14:50:02] local.INFO: validating queue position
[14-06-2026 14:50:02] local.DEBUG: position number is: 0
[14-06-2026 14:50:02] local.INFO: updating cache position
[14-06-2026 14:50:02] local.DEBUG: processing mudanca_posicao
[14-06-2026 14:50:02] local.DEBUG: get services by Queue: 1
[14-06-2026 14:50:02] local.DEBUG: processing position Queue 
[14-06-2026 14:50:02] local.DEBUG: Services for: []
[14-06-2026 14:50:02] local.DEBUG: Count Services: 0
[14-06-2026 14:50:02] local.DEBUG: quantity of simultaneous: 
[14-06-2026 14:50:02] local.DEBUG: Queue of completed processes
[14-06-2026 14:50:28] local.DEBUG: Starting queue position check
[14-06-2026 14:50:28] local.DEBUG: Queue found
[14-06-2026 14:50:28] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 14:50:29] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 97
[14-06-2026 14:53:28] local.DEBUG: Starting queue position check
[14-06-2026 14:53:28] local.DEBUG: Queue found
[14-06-2026 14:53:28] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 14:53:31] local.DEBUG: Starting queue position check
[14-06-2026 14:53:31] local.DEBUG: Queue found
[14-06-2026 14:53:31] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 14:54:03] local.DEBUG: Starting queue position check
[14-06-2026 14:54:03] local.DEBUG: Queue found
[14-06-2026 14:54:03] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 14:54:10] local.DEBUG: Starting queue position check
[14-06-2026 14:54:10] local.DEBUG: Queue found
[14-06-2026 14:54:10] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 14:55:32] local.DEBUG: Starting queue position check
[14-06-2026 14:55:32] local.DEBUG: Queue found
[14-06-2026 14:55:32] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 14:55:32] local.DEBUG: processing add_posicao
[14-06-2026 14:55:32] local.DEBUG: get services by PhoneNumber: 27997072003
[14-06-2026 14:55:32] local.DEBUG: processing position Queue 
[14-06-2026 14:55:32] local.DEBUG: Services for: [{"id":494239,"numero_cliente":"27997072003"}]
[14-06-2026 14:55:32] local.DEBUG: Count Services: 1
[14-06-2026 14:55:32] local.DEBUG: quantity of simultaneous: 
[14-06-2026 14:55:32] local.DEBUG: processing key
[14-06-2026 14:55:32] local.DEBUG: Personalised messagens from Queue id: 37 
[14-06-2026 14:55:32] local.DEBUG: message: {"mensagem_posicao":"Estamos quase l\u00e1, voc\u00ea est\u00e1 na posi\u00e7\u00e3o <posicao> da fila.","mensagem_posicao_proximo":"Voc\u00ea \u00e9 o pr\u00f3ximo da fila. Fique atento!\nAssim que o seu atendimento for direcionado \u00e0 um de nossos atendentes se em at\u00e9 5 minutos n\u00e3o recebermos sua intera\u00e7\u00e3o o sistema encerrar\u00e1 esse contato automaticamente."}
[14-06-2026 14:55:32] local.DEBUG: checking attendants and service queues
[14-06-2026 14:55:32] local.DEBUG: [{"atendente_id":3709,"atendimentos":0},{"atendente_id":1512,"atendimentos":0}]
[14-06-2026 14:55:32] local.DEBUG: position number is: 1
[14-06-2026 14:55:32] local.DEBUG: prepare data message
[14-06-2026 14:55:32] local.DEBUG: Generete Messages
[14-06-2026 14:55:32] local.DEBUG: Você é o próximo da fila. Fique atento!
Assim que o seu atendimento for direcionado à um de nossos atendentes se em até 5 minutos não recebermos sua interação o sistema encerrará esse contato automaticamente.
[14-06-2026 14:55:39] local.DEBUG: Starting queue position check
[14-06-2026 14:55:39] local.DEBUG: Queue found
[14-06-2026 14:55:39] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 14:57:05] local.DEBUG: Starting queue position check
[14-06-2026 14:57:05] local.DEBUG: Queue found
[14-06-2026 14:57:05] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 14:57:06] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 97
[14-06-2026 15:02:43] local.DEBUG: Starting queue position check
[14-06-2026 15:02:43] local.DEBUG: Queue found
[14-06-2026 15:02:43] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 15:09:22] local.DEBUG: Starting queue position check
[14-06-2026 15:09:22] local.DEBUG: Queue found
[14-06-2026 15:09:22] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 15:14:15] local.DEBUG: Starting queue position check
[14-06-2026 15:14:15] local.DEBUG: Queue found
[14-06-2026 15:14:15] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 15:14:16] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 36
[14-06-2026 15:14:39] local.DEBUG: Starting queue position check
[14-06-2026 15:14:39] local.DEBUG: Queue found
[14-06-2026 15:14:39] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":true}
[14-06-2026 15:14:39] local.INFO: validating queue position
[14-06-2026 15:14:39] local.DEBUG: position number is: 0
[14-06-2026 15:14:39] local.INFO: updating cache position
[14-06-2026 15:14:39] local.DEBUG: processing mudanca_posicao
[14-06-2026 15:14:39] local.DEBUG: get services by Queue: 1
[14-06-2026 15:14:39] local.DEBUG: processing position Queue 
[14-06-2026 15:14:39] local.DEBUG: Services for: []
[14-06-2026 15:14:39] local.DEBUG: Count Services: 0
[14-06-2026 15:14:39] local.DEBUG: quantity of simultaneous: 
[14-06-2026 15:14:39] local.DEBUG: Queue of completed processes
[14-06-2026 15:18:01] local.DEBUG: Starting queue position check
[14-06-2026 15:18:01] local.DEBUG: Queue found
[14-06-2026 15:18:01] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 15:18:01] local.DEBUG: processing add_posicao
[14-06-2026 15:18:01] local.DEBUG: get services by PhoneNumber: 47988665232
[14-06-2026 15:18:01] local.DEBUG: processing position Queue 
[14-06-2026 15:18:01] local.DEBUG: Services for: [{"id":494243,"numero_cliente":"47988665232"}]
[14-06-2026 15:18:01] local.DEBUG: Count Services: 1
[14-06-2026 15:18:01] local.DEBUG: quantity of simultaneous: 
[14-06-2026 15:18:01] local.DEBUG: processing key
[14-06-2026 15:18:01] local.DEBUG: Personalised messagens from Queue id: 41 
[14-06-2026 15:18:01] local.DEBUG: message: {"mensagem_posicao":"Estamos quase l\u00e1, voc\u00ea est\u00e1 na posi\u00e7\u00e3o <posicao> da fila.","mensagem_posicao_proximo":"Voc\u00ea \u00e9 o pr\u00f3ximo da fila. Fique atento!\nAssim que o seu atendimento for direcionado \u00e0 um de nossos atendentes se em at\u00e9 5 minutos n\u00e3o recebermos sua intera\u00e7\u00e3o o sistema encerrar\u00e1 esse contato automaticamente."}
[14-06-2026 15:18:01] local.DEBUG: checking attendants and service queues
[14-06-2026 15:18:01] local.DEBUG: [{"atendente_id":3709,"atendimentos":0},{"atendente_id":1512,"atendimentos":0}]
[14-06-2026 15:18:01] local.DEBUG: position number is: 1
[14-06-2026 15:18:01] local.DEBUG: prepare data message
[14-06-2026 15:18:01] local.DEBUG: Generete Messages
[14-06-2026 15:18:01] local.DEBUG: Você é o próximo da fila. Fique atento!
Assim que o seu atendimento for direcionado à um de nossos atendentes se em até 5 minutos não recebermos sua interação o sistema encerrará esse contato automaticamente.
[14-06-2026 15:21:32] local.DEBUG: Starting queue position check
[14-06-2026 15:21:32] local.DEBUG: Queue found
[14-06-2026 15:21:32] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 15:21:49] local.DEBUG: Starting queue position check
[14-06-2026 15:21:49] local.DEBUG: Queue found
[14-06-2026 15:21:49] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 15:24:28] local.DEBUG: Starting queue position check
[14-06-2026 15:24:28] local.DEBUG: Queue found
[14-06-2026 15:24:28] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 15:25:17] local.DEBUG: Starting queue position check
[14-06-2026 15:25:17] local.DEBUG: Queue found
[14-06-2026 15:25:17] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 15:32:09] local.DEBUG: Starting queue position check
[14-06-2026 15:32:09] local.DEBUG: Queue found
[14-06-2026 15:32:09] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 15:39:30] local.DEBUG: Starting queue position check
[14-06-2026 15:39:30] local.DEBUG: Queue found
[14-06-2026 15:39:30] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 15:40:28] local.DEBUG: Starting queue position check
[14-06-2026 15:40:28] local.DEBUG: Queue found
[14-06-2026 15:40:28] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 15:46:26] local.DEBUG: Starting queue position check
[14-06-2026 15:46:26] local.DEBUG: Queue found
[14-06-2026 15:46:26] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 15:46:27] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 97
[14-06-2026 16:14:29] local.DEBUG: Starting queue position check
[14-06-2026 16:14:29] local.DEBUG: Queue found
[14-06-2026 16:14:29] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 16:20:21] local.DEBUG: Starting queue position check
[14-06-2026 16:20:21] local.DEBUG: Queue found
[14-06-2026 16:20:21] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 16:20:22] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 36
[14-06-2026 16:20:51] local.DEBUG: Starting queue position check
[14-06-2026 16:20:51] local.DEBUG: Queue found
[14-06-2026 16:20:51] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 16:20:52] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 110
[14-06-2026 16:21:39] local.DEBUG: Starting queue position check
[14-06-2026 16:21:39] local.DEBUG: Queue found
[14-06-2026 16:21:39] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 16:21:50] local.DEBUG: Starting queue position check
[14-06-2026 16:21:50] local.DEBUG: Queue found
[14-06-2026 16:21:50] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 16:21:53] local.DEBUG: Starting queue position check
[14-06-2026 16:21:53] local.DEBUG: Queue found
[14-06-2026 16:21:53] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 16:23:41] local.DEBUG: Starting queue position check
[14-06-2026 16:23:41] local.DEBUG: Queue found
[14-06-2026 16:23:41] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 16:23:41] local.DEBUG: processing add_posicao
[14-06-2026 16:23:41] local.DEBUG: get services by PhoneNumber: 47996586374
[14-06-2026 16:23:41] local.DEBUG: processing position Queue 
[14-06-2026 16:23:41] local.DEBUG: Services for: [{"id":209557,"numero_cliente":"47996586374"}]
[14-06-2026 16:23:41] local.DEBUG: Count Services: 1
[14-06-2026 16:23:41] local.DEBUG: quantity of simultaneous: 
[14-06-2026 16:23:41] local.DEBUG: processing key
[14-06-2026 16:23:41] local.DEBUG: Personalised messagens from Queue id: 5 
[14-06-2026 16:23:41] local.DEBUG: message: {"mensagem_posicao":"Seu atendimento j\u00e1 foi direcionado para um de nossos atendentes.\n\nDevido ao alto volume de mensagens, o retorno pode ocorrer em at\u00e9 24 horas.\n\n\u23f0 Hor\u00e1rio de atendimento \u2013 PLANT\u00c3O - Ortopedia Geral:\n\u2022 Segunda a sexta: das 07h00 \u00e0s 21h00\n\u2022 S\u00e1bados, domingos e feriados: das 08h00 \u00e0s 18h00\n\nAgradecemos a sua paci\u00eancia \u2014 em breve entraremos em contato! \ud83d\ude0a","mensagem_posicao_proximo":"Seu atendimento j\u00e1 foi direcionado para um de nossos atendentes.\n\nDevido ao alto volume de mensagens, o retorno pode ocorrer em at\u00e9 24 horas.\n\n\u23f0 Hor\u00e1rio de atendimento \u2013 PLANT\u00c3O - Ortopedia Geral:\n\u2022 Segunda a sexta: das 07h00 \u00e0s 21h00\n\u2022 S\u00e1bados, domingos e feriados: das 08h00 \u00e0s 18h00\n\nAgradecemos a sua paci\u00eancia \u2014 em breve entraremos em contato! \ud83d\ude0a"}
[14-06-2026 16:23:41] local.DEBUG: checking attendants and service queues
[14-06-2026 16:23:41] local.DEBUG: [{"atendente_id":3694,"atendimentos":4}]
[14-06-2026 16:23:41] local.DEBUG: position number is: 1
[14-06-2026 16:23:41] local.DEBUG: prepare data message
[14-06-2026 16:23:41] local.DEBUG: Generete Messages
[14-06-2026 16:23:41] local.DEBUG: Seu atendimento já foi direcionado para um de nossos atendentes.

Devido ao alto volume de mensagens, o retorno pode ocorrer em até 24 horas.

⏰ Horário de atendimento – PLANTÃO - Ortopedia Geral:
• Segunda a sexta: das 07h00 às 21h00
• Sábados, domingos e feriados: das 08h00 às 18h00

Agradecemos a sua paciência — em breve entraremos em contato! 😊
[14-06-2026 16:24:10] local.DEBUG: Starting queue position check
[14-06-2026 16:24:10] local.DEBUG: Queue found
[14-06-2026 16:24:10] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":true}
[14-06-2026 16:24:10] local.DEBUG: processing add_posicao
[14-06-2026 16:24:10] local.DEBUG: get services by PhoneNumber: 63992496330
[14-06-2026 16:24:10] local.DEBUG: processing position Queue 
[14-06-2026 16:24:10] local.DEBUG: Services for: [{"id":17681,"numero_cliente":"63992496330"}]
[14-06-2026 16:24:10] local.DEBUG: Count Services: 1
[14-06-2026 16:24:10] local.DEBUG: quantity of simultaneous: 
[14-06-2026 16:24:10] local.DEBUG: processing key
[14-06-2026 16:24:10] local.DEBUG: Personalised messagens from Queue id: 1 
[14-06-2026 16:24:10] local.DEBUG: message: {"mensagem_posicao":"Aguarde um momento, sua posi\u00e7\u00e3o na fila para atendimento \u00e9:\n<posicao>","mensagem_posicao_proximo":"Aguarde um momento, sua posi\u00e7\u00e3o na fila para atendimento est\u00e1 sendo atualizado"}
[14-06-2026 16:24:10] local.DEBUG: checking attendants and service queues
[14-06-2026 16:24:10] local.DEBUG: [{"atendente_id":4444,"atendimentos":0},{"atendente_id":4184,"atendimentos":1},{"atendente_id":4380,"atendimentos":1}]
[14-06-2026 16:24:10] local.DEBUG: position number is: 1
[14-06-2026 16:24:10] local.DEBUG: prepare data message
[14-06-2026 16:24:10] local.DEBUG: Generete Messages
[14-06-2026 16:24:10] local.DEBUG: Aguarde um momento, sua posição na fila para atendimento está sendo atualizado
[14-06-2026 16:24:16] local.DEBUG: Starting queue position check
[14-06-2026 16:24:16] local.DEBUG: Queue found
[14-06-2026 16:24:16] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":true}
[14-06-2026 16:24:16] local.INFO: validating queue position
[14-06-2026 16:24:16] local.DEBUG: position number is: 0
[14-06-2026 16:24:16] local.INFO: updating cache position
[14-06-2026 16:24:16] local.DEBUG: processing mudanca_posicao
[14-06-2026 16:24:16] local.DEBUG: get services by Queue: 1
[14-06-2026 16:24:16] local.DEBUG: processing position Queue 
[14-06-2026 16:24:16] local.DEBUG: Services for: []
[14-06-2026 16:24:16] local.DEBUG: Count Services: 0
[14-06-2026 16:24:16] local.DEBUG: quantity of simultaneous: 
[14-06-2026 16:24:16] local.DEBUG: Queue of completed processes
[14-06-2026 16:27:50] local.DEBUG: Starting queue position check
[14-06-2026 16:27:50] local.DEBUG: Queue found
[14-06-2026 16:27:50] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 16:30:31] local.DEBUG: Starting queue position check
[14-06-2026 16:30:31] local.DEBUG: Queue found
[14-06-2026 16:30:31] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 16:49:00] local.DEBUG: Starting queue position check
[14-06-2026 16:49:00] local.DEBUG: Queue found
[14-06-2026 16:49:00] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 17:00:37] local.DEBUG: Starting queue position check
[14-06-2026 17:00:37] local.DEBUG: Queue found
[14-06-2026 17:00:37] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 17:06:25] local.DEBUG: Starting queue position check
[14-06-2026 17:06:25] local.DEBUG: Queue found
[14-06-2026 17:06:25] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 17:10:39] local.DEBUG: Starting queue position check
[14-06-2026 17:10:39] local.DEBUG: Queue found
[14-06-2026 17:10:39] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 17:11:22] local.DEBUG: Starting queue position check
[14-06-2026 17:11:22] local.DEBUG: Queue found
[14-06-2026 17:11:22] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 17:13:59] local.DEBUG: Starting queue position check
[14-06-2026 17:13:59] local.DEBUG: Queue found
[14-06-2026 17:13:59] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 17:14:41] local.DEBUG: Starting queue position check
[14-06-2026 17:14:41] local.DEBUG: Queue found
[14-06-2026 17:14:41] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 17:14:42] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 92
[14-06-2026 17:24:21] local.DEBUG: Starting queue position check
[14-06-2026 17:24:21] local.DEBUG: Queue found
[14-06-2026 17:24:21] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 17:25:55] local.DEBUG: Starting queue position check
[14-06-2026 17:25:55] local.DEBUG: Queue found
[14-06-2026 17:25:55] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 17:25:56] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 110
[14-06-2026 17:27:18] local.DEBUG: Starting queue position check
[14-06-2026 17:27:18] local.DEBUG: Queue found
[14-06-2026 17:27:18] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 17:27:18] local.DEBUG: processing add_posicao
[14-06-2026 17:27:18] local.DEBUG: get services by PhoneNumber: 18996152092
[14-06-2026 17:27:18] local.DEBUG: processing position Queue 
[14-06-2026 17:27:18] local.DEBUG: Services for: [{"id":494265,"numero_cliente":"18996152092"}]
[14-06-2026 17:27:18] local.DEBUG: Count Services: 1
[14-06-2026 17:27:18] local.DEBUG: quantity of simultaneous: 
[14-06-2026 17:27:18] local.DEBUG: processing key
[14-06-2026 17:27:18] local.DEBUG: Personalised messagens from Queue id: 41 
[14-06-2026 17:27:18] local.DEBUG: message: {"mensagem_posicao":"Estamos quase l\u00e1, voc\u00ea est\u00e1 na posi\u00e7\u00e3o <posicao> da fila.","mensagem_posicao_proximo":"Voc\u00ea \u00e9 o pr\u00f3ximo da fila. Fique atento!\nAssim que o seu atendimento for direcionado \u00e0 um de nossos atendentes se em at\u00e9 5 minutos n\u00e3o recebermos sua intera\u00e7\u00e3o o sistema encerrar\u00e1 esse contato automaticamente."}
[14-06-2026 17:27:18] local.DEBUG: checking attendants and service queues
[14-06-2026 17:27:18] local.DEBUG: [{"atendente_id":3709,"atendimentos":0},{"atendente_id":1512,"atendimentos":0}]
[14-06-2026 17:27:18] local.DEBUG: position number is: 1
[14-06-2026 17:27:18] local.DEBUG: prepare data message
[14-06-2026 17:27:18] local.DEBUG: Generete Messages
[14-06-2026 17:27:18] local.DEBUG: Você é o próximo da fila. Fique atento!
Assim que o seu atendimento for direcionado à um de nossos atendentes se em até 5 minutos não recebermos sua interação o sistema encerrará esse contato automaticamente.
[14-06-2026 17:28:44] local.DEBUG: Starting queue position check
[14-06-2026 17:28:44] local.DEBUG: Queue found
[14-06-2026 17:28:44] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 17:29:00] local.DEBUG: Starting queue position check
[14-06-2026 17:29:00] local.DEBUG: Queue found
[14-06-2026 17:29:00] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 17:30:09] local.DEBUG: Starting queue position check
[14-06-2026 17:30:09] local.DEBUG: Queue found
[14-06-2026 17:30:09] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 17:30:38] local.DEBUG: Starting queue position check
[14-06-2026 17:30:38] local.DEBUG: Queue found
[14-06-2026 17:30:38] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 17:30:38] local.DEBUG: processing add_posicao
[14-06-2026 17:30:38] local.DEBUG: get services by PhoneNumber: 41991093100
[14-06-2026 17:30:38] local.DEBUG: processing position Queue 
[14-06-2026 17:30:38] local.DEBUG: Services for: [{"id":494267,"numero_cliente":"41991093100"}]
[14-06-2026 17:30:38] local.DEBUG: Count Services: 1
[14-06-2026 17:30:38] local.DEBUG: quantity of simultaneous: 
[14-06-2026 17:30:38] local.DEBUG: processing key
[14-06-2026 17:30:38] local.DEBUG: Personalised messagens from Queue id: 37 
[14-06-2026 17:30:38] local.DEBUG: message: {"mensagem_posicao":"Estamos quase l\u00e1, voc\u00ea est\u00e1 na posi\u00e7\u00e3o <posicao> da fila.","mensagem_posicao_proximo":"Voc\u00ea \u00e9 o pr\u00f3ximo da fila. Fique atento!\nAssim que o seu atendimento for direcionado \u00e0 um de nossos atendentes se em at\u00e9 5 minutos n\u00e3o recebermos sua intera\u00e7\u00e3o o sistema encerrar\u00e1 esse contato automaticamente."}
[14-06-2026 17:30:38] local.DEBUG: checking attendants and service queues
[14-06-2026 17:30:38] local.DEBUG: [{"atendente_id":3709,"atendimentos":0},{"atendente_id":1512,"atendimentos":1}]
[14-06-2026 17:30:38] local.DEBUG: position number is: 1
[14-06-2026 17:30:38] local.DEBUG: prepare data message
[14-06-2026 17:30:38] local.DEBUG: Generete Messages
[14-06-2026 17:30:38] local.DEBUG: Você é o próximo da fila. Fique atento!
Assim que o seu atendimento for direcionado à um de nossos atendentes se em até 5 minutos não recebermos sua interação o sistema encerrará esse contato automaticamente.
[14-06-2026 17:30:54] local.DEBUG: Starting queue position check
[14-06-2026 17:30:54] local.DEBUG: Queue found
[14-06-2026 17:30:54] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 17:31:00] local.DEBUG: Starting queue position check
[14-06-2026 17:31:00] local.DEBUG: Queue found
[14-06-2026 17:31:00] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 17:50:55] local.DEBUG: Starting queue position check
[14-06-2026 17:50:55] local.DEBUG: Queue found
[14-06-2026 17:50:55] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 17:50:55] local.DEBUG: processing add_posicao
[14-06-2026 17:50:55] local.DEBUG: get services by PhoneNumber: 71992509241
[14-06-2026 17:50:55] local.DEBUG: processing position Queue 
[14-06-2026 17:50:55] local.DEBUG: Services for: [{"id":494270,"numero_cliente":"71992509241"}]
[14-06-2026 17:50:55] local.DEBUG: Count Services: 1
[14-06-2026 17:50:55] local.DEBUG: quantity of simultaneous: 
[14-06-2026 17:50:55] local.DEBUG: processing key
[14-06-2026 17:50:55] local.DEBUG: Personalised messagens from Queue id: 36 
[14-06-2026 17:50:55] local.DEBUG: message: {"mensagem_posicao":"Estamos quase l\u00e1, voc\u00ea est\u00e1 na posi\u00e7\u00e3o <posicao> da fila.","mensagem_posicao_proximo":"Voc\u00ea \u00e9 o pr\u00f3ximo da fila. Fique atento!\nAssim que o seu atendimento for direcionado \u00e0 um de nossos atendentes se em at\u00e9 5 minutos n\u00e3o recebermos sua intera\u00e7\u00e3o o sistema encerrar\u00e1 esse contato automaticamente."}
[14-06-2026 17:50:55] local.DEBUG: checking attendants and service queues
[14-06-2026 17:50:55] local.DEBUG: [{"atendente_id":1512,"atendimentos":0},{"atendente_id":3709,"atendimentos":1}]
[14-06-2026 17:50:55] local.DEBUG: position number is: 1
[14-06-2026 17:50:55] local.DEBUG: prepare data message
[14-06-2026 17:50:55] local.DEBUG: Generete Messages
[14-06-2026 17:50:55] local.DEBUG: Você é o próximo da fila. Fique atento!
Assim que o seu atendimento for direcionado à um de nossos atendentes se em até 5 minutos não recebermos sua interação o sistema encerrará esse contato automaticamente.
[14-06-2026 17:50:57] local.DEBUG: Starting queue position check
[14-06-2026 17:50:57] local.DEBUG: Queue found
[14-06-2026 17:50:57] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":false}
[14-06-2026 17:55:28] local.DEBUG: Starting queue position check
[14-06-2026 17:55:28] local.DEBUG: Queue found
[14-06-2026 17:55:28] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 18:01:53] local.DEBUG: Starting queue position check
[14-06-2026 18:01:53] local.DEBUG: Queue found
[14-06-2026 18:01:53] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 18:01:55] local.DEBUG: Starting queue position check
[14-06-2026 18:01:55] local.DEBUG: Queue found
[14-06-2026 18:01:55] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 18:02:33] local.DEBUG: Starting queue position check
[14-06-2026 18:02:33] local.DEBUG: Queue found
[14-06-2026 18:02:33] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 18:02:36] local.DEBUG: Starting queue position check
[14-06-2026 18:02:36] local.DEBUG: Queue found
[14-06-2026 18:02:36] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 18:03:19] local.DEBUG: Starting queue position check
[14-06-2026 18:03:19] local.DEBUG: Queue found
[14-06-2026 18:03:19] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":true}
[14-06-2026 18:03:19] local.INFO: validating queue position
[14-06-2026 18:03:19] local.DEBUG: position number is: 0
[14-06-2026 18:03:19] local.INFO: updating cache position
[14-06-2026 18:03:19] local.DEBUG: processing mudanca_posicao
[14-06-2026 18:03:19] local.DEBUG: get services by Queue: 1
[14-06-2026 18:03:19] local.DEBUG: processing position Queue 
[14-06-2026 18:03:19] local.DEBUG: Services for: []
[14-06-2026 18:03:19] local.DEBUG: Count Services: 0
[14-06-2026 18:03:19] local.DEBUG: quantity of simultaneous: 
[14-06-2026 18:03:19] local.DEBUG: Queue of completed processes
[14-06-2026 18:13:46] local.DEBUG: Starting queue position check
[14-06-2026 18:13:46] local.DEBUG: Queue found
[14-06-2026 18:13:46] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 18:21:37] local.DEBUG: Starting queue position check
[14-06-2026 18:21:37] local.DEBUG: Queue found
[14-06-2026 18:21:37] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 18:24:28] local.DEBUG: Starting queue position check
[14-06-2026 18:24:28] local.DEBUG: Queue found
[14-06-2026 18:24:28] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 18:37:03] local.DEBUG: Starting queue position check
[14-06-2026 18:37:03] local.DEBUG: Queue found
[14-06-2026 18:37:03] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 18:38:18] local.DEBUG: Starting queue position check
[14-06-2026 18:38:18] local.DEBUG: Queue found
[14-06-2026 18:38:18] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 18:47:01] local.DEBUG: Starting queue position check
[14-06-2026 18:47:01] local.DEBUG: Queue found
[14-06-2026 18:47:01] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 18:47:02] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 90
[14-06-2026 18:59:33] local.DEBUG: Starting queue position check
[14-06-2026 18:59:33] local.DEBUG: Queue found
[14-06-2026 18:59:33] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 18:59:34] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 36
[14-06-2026 19:18:57] local.DEBUG: Starting queue position check
[14-06-2026 19:18:57] local.DEBUG: Queue found
[14-06-2026 19:18:57] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 19:18:58] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 90
[14-06-2026 19:19:27] local.DEBUG: Starting queue position check
[14-06-2026 19:19:27] local.DEBUG: Queue found
[14-06-2026 19:19:27] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":true}
[14-06-2026 19:19:27] local.INFO: validating queue position
[14-06-2026 19:19:27] local.DEBUG: position number is: 0
[14-06-2026 19:19:27] local.INFO: updating cache position
[14-06-2026 19:19:27] local.DEBUG: processing mudanca_posicao
[14-06-2026 19:19:27] local.DEBUG: get services by Queue: 1
[14-06-2026 19:19:27] local.DEBUG: processing position Queue 
[14-06-2026 19:19:27] local.DEBUG: Services for: []
[14-06-2026 19:19:27] local.DEBUG: Count Services: 0
[14-06-2026 19:19:27] local.DEBUG: quantity of simultaneous: 
[14-06-2026 19:19:27] local.DEBUG: Queue of completed processes
[14-06-2026 19:34:16] local.DEBUG: Starting queue position check
[14-06-2026 19:34:16] local.DEBUG: Queue found
[14-06-2026 19:34:16] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 19:34:17] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 36
[14-06-2026 19:41:27] local.DEBUG: Starting queue position check
[14-06-2026 19:41:27] local.DEBUG: Queue found
[14-06-2026 19:41:27] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 19:48:47] local.DEBUG: Starting queue position check
[14-06-2026 19:48:47] local.DEBUG: Queue found
[14-06-2026 19:48:47] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 19:49:28] local.DEBUG: Starting queue position check
[14-06-2026 19:49:28] local.DEBUG: Queue found
[14-06-2026 19:49:28] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 19:56:32] local.DEBUG: Starting queue position check
[14-06-2026 19:56:32] local.DEBUG: Queue found
[14-06-2026 19:56:32] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 19:58:55] local.DEBUG: Starting queue position check
[14-06-2026 19:58:55] local.DEBUG: Queue found
[14-06-2026 19:58:55] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 20:18:48] local.DEBUG: Starting queue position check
[14-06-2026 20:18:48] local.DEBUG: Queue found
[14-06-2026 20:18:48] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 20:28:45] local.DEBUG: Starting queue position check
[14-06-2026 20:28:45] local.DEBUG: Queue found
[14-06-2026 20:28:45] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":true}
[14-06-2026 20:28:45] local.INFO: validating queue position
[14-06-2026 20:28:45] local.DEBUG: position number is: 0
[14-06-2026 20:28:45] local.INFO: updating cache position
[14-06-2026 20:28:45] local.DEBUG: processing mudanca_posicao
[14-06-2026 20:28:45] local.DEBUG: get services by Queue: 1
[14-06-2026 20:28:45] local.DEBUG: processing position Queue 
[14-06-2026 20:28:45] local.DEBUG: Services for: []
[14-06-2026 20:28:45] local.DEBUG: Count Services: 0
[14-06-2026 20:28:45] local.DEBUG: quantity of simultaneous: 
[14-06-2026 20:28:45] local.DEBUG: Queue of completed processes
[14-06-2026 20:34:31] local.DEBUG: Starting queue position check
[14-06-2026 20:34:31] local.DEBUG: Queue found
[14-06-2026 20:34:31] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 20:34:32] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 110
[14-06-2026 20:45:03] local.DEBUG: Starting queue position check
[14-06-2026 20:45:03] local.DEBUG: Queue found
[14-06-2026 20:45:03] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 20:45:04] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 36
[14-06-2026 20:56:22] local.DEBUG: Starting queue position check
[14-06-2026 20:56:22] local.DEBUG: Queue found
[14-06-2026 20:56:22] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 20:56:23] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 110
[14-06-2026 20:57:04] local.DEBUG: Starting queue position check
[14-06-2026 20:57:04] local.DEBUG: Queue found
[14-06-2026 20:57:04] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 20:57:05] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 110
[14-06-2026 21:07:09] local.DEBUG: Starting queue position check
[14-06-2026 21:07:09] local.DEBUG: Queue found
[14-06-2026 21:07:09] local.DEBUG: param: {"add_posicao":true,"mudanca_posicao":true}
[14-06-2026 21:07:09] local.INFO: validating queue position
[14-06-2026 21:07:09] local.DEBUG: position number is: 0
[14-06-2026 21:07:09] local.INFO: updating cache position
[14-06-2026 21:07:09] local.DEBUG: processing mudanca_posicao
[14-06-2026 21:07:09] local.DEBUG: get services by Queue: 1
[14-06-2026 21:07:09] local.DEBUG: processing position Queue 
[14-06-2026 21:07:09] local.DEBUG: Services for: []
[14-06-2026 21:07:09] local.DEBUG: Count Services: 0
[14-06-2026 21:07:09] local.DEBUG: quantity of simultaneous: 
[14-06-2026 21:07:09] local.DEBUG: Queue of completed processes
[14-06-2026 21:07:56] local.DEBUG: Starting queue position check
[14-06-2026 21:07:56] local.DEBUG: Queue found
[14-06-2026 21:07:56] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 21:07:57] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 97
[14-06-2026 21:11:31] local.DEBUG: Starting queue position check
[14-06-2026 21:11:31] local.DEBUG: Queue found
[14-06-2026 21:11:31] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 21:33:57] local.DEBUG: Starting queue position check
[14-06-2026 21:33:57] local.DEBUG: Queue found
[14-06-2026 21:33:57] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 21:33:58] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 36
[14-06-2026 21:44:03] local.DEBUG: Starting queue position check
[14-06-2026 21:44:03] local.DEBUG: Queue found
[14-06-2026 21:44:03] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}
[14-06-2026 21:44:04] local.INFO: Erro ao enviar webhook: /var/www/html/botsmartx/app/Services/Webhook/WebhookService.php na linha 169: Configuração de webhook não encontrada ou desativada. clienteID: 36
[14-06-2026 22:06:04] local.DEBUG: Starting queue position check
[14-06-2026 22:06:04] local.DEBUG: Queue found
[14-06-2026 22:06:04] local.DEBUG: param: {"add_posicao":false,"mudanca_posicao":false}